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Professional Services Staff Engineer - Wired and Wireless Campus LAN/WAN

Company: Nile Global Inc
Location: San Jose
Posted on: October 19, 2024

Job Description:

Role Description:
We are seeking an experienced Professional Services Engineer with deep expertise in Wired and Wireless Campus LAN/WAN. The ideal candidate will have 10 to 15 years of hands-on experience in designing, implementing, and supporting enterprise-grade network infrastructure. This role not only requires technical excellence but also the ability to help build and enhance our professional services practice.
Core Responsibilities:

  • Professional Services Development:

  • Play a pivotal role in building and enhancing the professional services offerings.
  • Develop and implement best practices, processes, and methodologies for delivering high-quality services.
  • Drive the growth of the professional services business by leveraging your experience to identify opportunities, improve efficiency, and ensure customer satisfaction.


  • Network Design & Architecture:

  • Lead the design and architecture of campus-wide wired and wireless LAN/WAN solutions.
  • Conduct network assessments and develop detailed network designs, including high-level and low-level designs.
  • Ensure the network design aligns with industry best practices and security standards.


  • Implementation & Integration:

  • Oversee the deployment and integration of wired and wireless network infrastructure, including routers, switches, access points, controllers, and firewalls.
  • Provide technical leadership during implementation, ensuring seamless integration with existing network systems.
  • Troubleshoot complex network issues and provide timely resolution.


  • Project Collaboration Management:

  • Manage multiple networking projects from inception to completion, ensuring they are delivered on time and within budget.
  • Coordinate with cross-functional teams, including sales, engineering, and support, to ensure successful project delivery.
  • Prepare and present project status reports to stakeholders.


  • Client Engagement:

  • Engage with clients to understand their business needs and technical requirements.
  • Provide technical consultations and recommendations to optimize network performance and security.
  • Conduct training sessions and workshops for clients to ensure knowledge transfer.


  • Documentation & Reporting:

  • Develop and maintain comprehensive datasheets, SOWs, and network documentation, including design diagrams, configuration templates, and troubleshooting guides.
  • Prepare technical reports and presentations for clients and internal stakeholders.
  • Ensure all documentation is up-to-date and accessible.


  • Continuous Improvement:

  • Stay current with emerging networking technologies, trends, and best practices.
  • Participate in continuous learning and professional development to maintain expertise in the field.
  • Contribute to the development of best practices, standards, and templates for network design and implementation.



    Qualifications:

  • Bachelor's degree in computer science, Information Technology, or related field.
  • 10-15 years of experience in network engineering, with a strong focus on campus LAN/WAN environments.
  • Advanced certifications in networking (e.g., CCNP, CCIE, CWNP, Aruba, Juniper).
  • Proven experience with network design, implementation, and troubleshooting in large-scale environments.
  • Strong understanding of network protocols (e.g., BGP, OSPF, EIGRP, MPLS) and wireless technologies (e.g., 802.1x, WLAN controllers).
  • Hands-on experience with network monitoring and management tools.
  • Excellent communication, documentation, and project management skills.
  • Ability to work independently and as part of a team in a fast-paced environment.

    Preferred Skills:

  • Experience with SD-WAN, cloud networking, and network security.
  • Knowledge of automation and scripting (e.g., Python, Ansible) for network management.
  • Familiarity with VoIP, QoS, and network virtualization.
  • Proven track record in building and scaling professional services teams.

    #J-18808-Ljbffr

Keywords: Nile Global Inc, Manteca , Professional Services Staff Engineer - Wired and Wireless Campus LAN/WAN, IT / Software / Systems , San Jose, California

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